Privacy Policy

Your privacy is very important to us, and it is a matter we take very seriously. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.ohmyoh.com.

Personal Information We Collect

When you visit the website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the website, we collect information about individual web pages or products you view, what websites or search terms referred you to the website, and how you interact with the website. This is referred to as “Device Information.”

We collect Device Information using the following technologies:

Cookies: Data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit www.allaboutcookies.org.
Log Files: Track actions on the website and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the website.

Additionally, when you make a purchase or attempt to make a purchase through the website, we collect certain information from you, including your name, billing address, shipping address, payment information (e.g., credit card numbers), email address, and phone number. This is referred to as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

We also use cookies to track items in your shopping cart, including abandoned checkouts, to send cart reminder messages via SMS.

How Do We Use Your Personal Information?

We use the Order Information collected to:

Fulfill orders placed through the website (including payment processing, shipping arrangements, and providing invoices or order confirmations).
Communicate with you.
Screen orders for potential risk or fraud.
Provide you with information or advertising about our products or services, when in line with your preferences.

We use Device Information to screen for potential risk and fraud (particularly your IP address) and to improve and optimize our website by analyzing how customers interact with it and assessing marketing campaign performance.

Sharing Your Personal Information

We only share your Personal Information with trusted third parties as described above. For example:

We use Shopify to power our online store. Read more about how Shopify uses your information here: Shopify Privacy Policy.
We use Google Analytics to understand how customers use the website. Read more about Google's use of information here: Google Privacy Policy.

You can opt out of Google Analytics and targeted advertising via the following links:

Additionally, opt out of some services through the Digital Advertising Alliance.

Do Not Track

We do not alter our website’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and request corrections, updates, or deletion. Contact us through the email provided below to exercise these rights.

Your information may be transferred outside Europe, including to Canada and the United States, for order fulfillment or legitimate business interests.

Privacy on Other Sites

Our website may contain links or plug-ins from third-party websites or service providers. We are not responsible for their privacy policies or actions.

Data Retention

We maintain Order Information for our records unless requested otherwise. For European residents, personal data is retained for no longer than three years to comply with warranty and tax policies. You can request earlier deletion via email.

Data Security

While we strive to secure your personal information, we are not responsible for breaches of third-party servers hosting our website. We implement security measures to protect your data to the best of our ability.

Changes

We may update this Privacy Policy periodically to reflect changes in practices or for legal and regulatory reasons.

Contact Us

For more information about our privacy practices or if you have questions, contact us at info@ohmyoh.com.